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Beware language leaks

A couple of years ago I had a long held pension policy come to fruition, the good news was that I was still too young to retire, the bad news was that it not enough to retire on. The pension company cocked up and there followed a series of letters and phone calls to rectify…

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Do you give fake customer service?

Your customer service has to be real! I recently fell out with the couriers DPD, because they picked up a parcel for next day delivery on a Monday, and online tracking eventually showed it scheduled for delivery on the Thursday! Now as business people we fully understand that bad things happen, but where DPD failed…

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Use This Formula and Gain More Clients, Customers or Sales Now!

YES or NO: Do you want a bigger number of high paying customers without doing any extra work? If you’re still reading, I’m assuming you do. So here’s a little “trick of the trade” that the highest paid marketers use every time they deal with a prospective customer. It’s the BFD Formula. And here’s how…

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How to get good business help?

Your instant reaction may be that you do not need any business help, and I will not argue with you, but the rest of us will certainly have a guilty secret about something that we know we do not deal with very well  or just try not to think about, and hope that we never…

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Simple Way to Be More Successful.

If you want an incredibly simple way of quickly getting more customers and making more money then look no further than your database. You can find a load of other free business tips here. Get your database right and it will become your BFF! (That’s Best Friend Forever for anyone over the age of 30!).…

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Some Science for Profit

The sun is shining in Wales! Anything is possible after all! So today I had the urge to give away something so solid that it usually comes with a price tag. Then I thought of a piece of advice I always give to my clients. It’s the science behind marketing that can’t be disputed. It’s…

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The secret of business growth?

I was reading an email from my personal business growth guru Paul Chapman.( we all need someone we can trust to talk to about things) He was explaining how a group he runs works. It is based on the same secret source that I have been using for years, but it was not invented or…

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You and Neil Sedaka

To borrow a lyric from Neil Sedaka:-  “Yesterday is yesterday The past is dead and gone” What matters now is the future, and what we do with it, if you want to make next year your best ever year in business, I am sorry to remind you that it will not happen on its own.…

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